Shipping Policy

Effective Date: [Insert Date]
Store Name: [Your Store Name]
Website: [www.yourstorename.pk]
Contact Email: [support@yourstorename.pk]

1. Delivery Coverage

We deliver across Pakistan, including major cities and selected rural areas. Our delivery partners include [Leopard Courier, TCS, M&P, Pakistan Post, etc.], ensuring fast and secure shipments nationwide.

2. Delivery Timeframes

Estimated delivery times are as follows:

Major Cities: 2–4 working days
Other Areas: 4–7 working days
Remote/Rural Locations: Up to 10 working days

Note: Delivery times may vary due to weather, public holidays, or courier delays.

3. Shipping Charges

Standard Shipping: PKR [Insert amount] per order
Free Shipping: On orders above PKR [Insert threshold amount]
Express Shipping (if available): Additional charges may apply

Shipping costs (if any) will be calculated at checkout based on the weight, size, and delivery location.

4. Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays are processed the next business day.
You will receive a confirmation email or SMS once your order is dispatched, along with a tracking number.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for most locations in Pakistan. COD orders may be subject to verification via phone or SMS before dispatch.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number by email or SMS. You can use this number to track your order on the courier partner’s website.

7. Delivery Issues

If your order:

Is delayed beyond the expected timeframe
Arrives damaged
Is marked delivered but not received

Please contact us within 48 hours so we can resolve the issue promptly.

8. Undelivered or Returned Orders

If an order is undelivered due to incorrect address or contact information, or if the customer is unavailable to receive the parcel:

We will attempt redelivery once.
If still unsuccessful, the order will be canceled, and refund (if applicable) will be issued minus the shipping charges.

9. International Shipping

Currently, we do not offer international shipping. We only deliver within Pakistan.

10. Contact Us

For shipping-related queries or assistance:

Email: [support@yourstorename.pk]
Phone: [+92-XXX-XXXXXXX]
WhatsApp: [+92-XXX-XXXXXXX]
Address: [Your Store Address, City, Pakistan]

Would you like this policy in Urdu or as a downloadable PDF for your website or customers?